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Natural Diamond FAQs

Where do your diamonds come from?

We source our diamonds from international suppliers compliant with the Kimberley Process to ensure they are all conflict-free. For further information please see here.

How do I know that your diamonds are the quality stated online?

Each diamond is accompanied by a certificate (GIA, HRD, IGI) and typically with an inscription of the certificate number on the girdle (side) of the diamond. These certificates are provided to you for reference and to allow you to correctly insure your Fenton piece. Please note that certificates are typically only issued for diamonds of approx. 0.30ct and above as industry standards, and therefore will not be provided for accent diamonds that are smaller than this.

Can I view my diamond before purchasing? 

As a direct to consumer brand, we source our gemstones directly from suppliers through our regulated supply chain. To allow our prices to remain competitive, we do not carry a large volume of in-stock pieces and so we do not typically have multiple diamonds of the same carat, shape, colour and clarity to compare.

Can you tell the difference between a Solar Diamond and a naturally mined diamond?

No, Solar Diamonds and naturally mined diamonds are chemically identical meaning they display the same brilliance, hardness, lustre and general sparkle as each other. Most trained gemmologist cannot tell the difference merely by looking at the diamonds even under magnification, and require specialist technology to confirm the true provenance.

Can you provide me with the Kimberley Certificate for my diamond?

Kimberley Certificates do not accompany the individual diamonds.

The United Nations Kimberley Process includes a list of warranties that cover the diamond journey from rough form, through to tracing the origin in the cutting stage. Each supplier must guarantee to their clients that their diamonds are compliant with the Kimberley Process by stating the Kimberley Statement on their invoices.

It is the responsibility of the retailer to ensure the diamonds they source are from reputable suppliers who can prove they follow the Kimberley Process.

I can see the same diamond quality on another website but it is cheaper. Can you match the price?

Please do send us the information you are seeing elsewhere so we are able to compare like for like. We craft our pieces in ateliers in India and Thailand with a rich history of jewellery production, and they are not mass-produced in countries like China as are a number of our competitors. Each piece of jewellery is hand-assembled and therefore the craftsmanship and attention to detail allows us to stand out among our competition, as we care about the quality of the whole piece vs just the stone alone.
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