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Bespoke Commissions

Your ideas made a glittering reality

Create a custom design with our bespoke jewellery team.

With our Bespoke design service, we’re here to guide you through every step of creating our custom future heirloom. Whether customising one of our existing styles or bringing to life a special idea, our Bespoke design team can make it happen using responsibly sourced gemstones and solid, recycled 18K gold or platinum metals.

Past Creations

Your idea, made a glittering reality

Fill out the form below to start creating your custom future heirloom. Our bespoke team will reply to your enquiry within 48 hours.

Get in touch today to begin designing your forever piece for end of November delivery.

Our bespoke process

From sketch to heirloom in 6-8 weeks.

1

Whether you have a clear idea or are still looking for inspiration, we offer free consultations with our dedicated Bespoke team. We recommend getting in touch around 6-10 weeks before you would like your jewellery delivered. We will work closely with you throughout the process to discuss the feasibility, materials and elements which will make up your dream design as well as your budget and timeline. This can be done via an in-person consultation, a virtual appointment, or any of our other contact methods such as WhatsApp.

2

Bespoke commissions start from £500 and go up to however much you are looking to spend. Once you are happy with your custom jewellery design, we will ask for a fully refundable 50% deposit, or full payment if your piece is under £2,000. We will then create one or more computer generated renderings to bring your ideas to life. The renderings will be very life-like and will show you how your dream piece could look once made. We can still tweak and customise the rendering and create a revised image for you up to three times. Any further renderings will incur a £40 fee which will be added onto your final payment.

3

If you have any specific gemstone requirements, we may also create a selection document for you containing two to three gemstone options for you to choose from, along with images and videos of each stone for your consideration.

4

Ready to go ahead? Once you have confirmed your rendering and would like to move forward with a gemstone, we will require the remaining 50% payment to secure the gemstone for you and to begin crafting your bespoke piece. We will keep you updated every step of the way and once your bespoke design is ready, we will be in touch to coordinate shipping or collection.

Only The Best

Free consultations with your dedicated bespoke concierge.

Responsibly sourced gemstones from the top 10% in the world, especially picked for your jewellery

The highest standard in precious materials, with a complimentary lifetime guarantee

“Best decision as the ring is honestly breathtaking. During the design process, Susannah helped me get my vision to life. If I wanted to change anything it was never a problem and they made it so easy for me”

Nia - Trustpilot

Read our reviews

Read the Full Bespoke Guide

Commission artwork of your jewellery

Visit us for your Bespoke Consultation

Frequently Asked Questions

Can I design a Bespoke ring with Fenton?

Yes absolutely. We love hearing about your bespoke ideas and always hope to be able to bring these to life with our customers.

Do I have to pay a deposit?

Yes. As the ring will be created just to your own liking and expectations, we will need to ask for a refundable 50% deposit in advance. The deposit will remain refundable up until we start the manufacturing part of your bespoke piece. If your final total is £2,000 or below, then we require the full payment up front before creating the rendering, which will remain refundable until the rendering is approved and we begin crafting your piece. Please note: All of our bespoke pieces are non-refundable or exchangeable.

How does the Bespoke process work?

  1. Request an appointment with our concierge team who will be able to discuss both the elements and the requirements which will make up your unique design. Request an appointment with our concierge team, who will discuss your ideas with you and advise on feasibility of your design. This can be done via an in-person consultation, a virtual appointment, or any of our other contact methods such as whatsapp.

  2. If you have a particular budget to work with, then we will be able to advise on such things as gemstone size, the amount of accent diamonds (if any), and overall design as well to ensure we can work to your given budget. Please note that whilst we are committed to working with any given budget, we are only able to use 18K gold or platinum and natural gemstones. We are unable to work with sterling silver/synthetic gemstones or glass.

  3. Once we have an idea of your perfect bespoke piece, we will be able to provide the final costing for you to approve. If approved, then at this point we take a refundable deposit to begin creating your unique design rendering.

  4. Once you are happy with the design, we will then take the remaining amount due, at which point your piece becomes non-refundable, and we begin sourcing your gemstone and crafting your forever piece!

  5. The concierge team will keep you updated throughout the process every step of the way and you should receive frequent updates

  6. Your bespoke design will be shipped to you discreetly and insured and wrapped in our beautiful Fenton packaging.

How much does a bespoke design cost?

This can vary depending on style, size and gemstone choice. However, we remain true to our brand promise to deliver honest prices to our customers whilst sourcing best quality products. We are also more than happy to aim to work within a particular given budget.

Can you source a specific gemstone or gemstone colour for me?

Of course we can. Please let our concierge team know if you have a specific gemstone in mind and we would love to see if we can help you. Even if you are after a gemstone that is not part of our usual 7 stone choices (Emerald, Blue Sapphire, Ruby, Garnet, Yellow Sapphire, Pink Sapphire and Aquamarine), we would love to help you source it and bring your design to life.

How long does the process take?

The process is very much dependent on the intecracy of your final design and gemstone choice (and how easy this is to source for us), but typically we hope to be able to work in a 5-6 week lead-time.

Can I return my bespoke piece?

All our bespoke pieces are non-refundable and non-exchangeable. Throughout the bespoke process, we will ensure you are happy with the gemstone, the design, the pricing and the lead time, and we will be clear about when your bespoke piece becomes non-refundable, so there are no surprises!

Are there any limits of what I can design with you?

We love customers who use their imagination when thinking of your bespoke design. However, we do need to ensure that requests are not direct copies of another jeweller’s design. We are happy to work with the customer to create something similar, but we will add our Fenton twist to ensure it is authentically Fenton.

Do you just make bespoke rings? Or can I also design other pieces of jewellery with you?

Whilst we specialise in rings at Fenton, we can help you with other pieces of jewellery too. If you are looking for a matching pair of Blue Sapphire studs for your Vintage ring or a Ruby pendant to compliment your Ruby ring, these are all designs we have helped customers in the past with already.

Can I make something bespoke out of something I already have?

At Fenton, we are only able to work with gemstones and diamonds we have sourced ourselves, and precious metal that we know is not only recycled, but up to the quality standards that we must adhere to. We are unable to rework existing jewellery, or set gemstones that we have not sourced ourselves.