Perplexed? Please read on...
1 The Ring
We want to make creating your dream ring a piece of cake.
Follow our easy steps to choose your ring style, gemstone, stone size and cut, to design a piece that’s truly unique to you.
Each of our styles are inspired by blending the best of heritage design and the latest manufacturing techniques, ready to be fully customised. Finish your ring with complimentary engraving, weaving your words into a love-letter of precious metal.
Looking for something completely bespoke? Get in touch!
Each setting is designed for your specific selected gemstone.
We only use platinum, 18K yellow, rose and white gold. The setting that holds your centre stone is cast in the metal that compliments your jewels’ colour best, but can be changed to your preference.
Our accent diamonds are always G-H colour and VS clarity range, and sized for a perfect balance.
These subtle details of craftsmanship are rooted in the practices of luxury jewellery houses, for a perfect result.
Discover our unique Sapphires, Emeralds, Aquamarines, Rubies
and Garnets.
Made by nature, no two gemstones in the world are alike. They have formed a rich tapestry of meaning and symbolism throughout history, adorning crown jewels and iconic rings.
Every one of our stones is ethically sourced and meets our high quality selection criteria.
Want to learn more? Discover everything you need to know in Gemstones 101.
Can’t wait?
Browse our curated selection of one-of-a-kind, in-stock pieces. Each piece is available right now, and delivered to you within 24 hours.
2 The Decision
Working out a ring size in secret can be a challenge. You are not alone! 49% of us get the ring size wrong the first time. A few tips to help and remember our first resizing (within your 45 days returns/exchange period) is free:
Tip 1: Measure a ring already owned.
Just be aware of which finger it is meant for. Let us know the mm of the circumference of the ring, and we’ll work out the correct size for you.
Tip 2: The average UK ring size is an L 1/2.
If in doubt order this size and we will resize your ring after delivery. Note you can always order and confirm ring size later on to our concierge team.
Tip 3: Request a free ring sizer from us.
If surprises aren’t your thing or it’s a gift for yourself, our free sizer will be all you need!
Our concierge is here for you, whenever you need, making sure you have your dream ring.
With 200+ reviews at 5 stars and an excellent rating on Trustpilot, you don't have to take our word for it.
We want to make this risk free for you. That's why we offer free returns and exchanges within 45 days, so there’s no need to worry if you’ve made the right choice.
Size slightly wrong?
Totally normal - we offer complimentary re-sizing up to 2 sizes up or down, even on engraved pieces!
What can’t you return?
Any ring that has been altered, either by us or a third party jeweller, is not eligible unless otherwise specified. Bespoke rings are not eligible for return, but can be exchanged unless otherwise specified. Fenton are also not liable in relation to breakages which are caused by impact that the wearer subjects a gemstone to.
3 The Practical Part
If you need your ring in your pocket sooner, we offer a rush order service!
Please get in touch with our concierge to see if we can get your perfect piece with you in time.
Call us to
find out more
Email your
enquiry
Investing in your forever ring can be tricky in one go, so we have a few ways to make things easier.
A. We teamed up with Splitit and Klarna to provide interest-free financing on any Fenton purchase.
You can now own your dream custom ring with interest-free monthly payments for up to 24 months. Choose ‘Splitit’ or ‘Klarna’ at the checkout stage.
To complete your purchase with Splitit, you will need to have a credit card (Mastercard or Visa, no AMEX or debit cards) with the total amount of credit available so Splitit can take a pre-authorisation for the amount. That means that if you are purchasing a ring for £2,500 with a 12 month split, you will need £2,500 of available credit but Splitit will only deduct £208 each month, over 12 months.
To complete your purchase with Klarna, please enter any debit or credit card and choose the number of installments you would like (between 12 and 24) to split your dream purchase into. Note that Klarna won’t take a pre-authorisation on the card so as a result, you will be incurring a credit check before approval. You must be 18+ to apply and the maximum purchase amount that can go through Klarna is £4,000.
Please contact our concierge team to clarify any questions on payment.
B. Pay across different payment methods
Get in touch with our team and we will help arrange splitting the payment for you across multiple cards.
Your ring will arrive at our London HQ for a final quality check before we send it to you with complimentary, insured delivery, in both the UK and EU. Delivery is with DPD, and will be within 3 - 5 weeks for rings and bands.
Planning a surprise?
Your ring arrives in plain, branding-free packaging - easy to sneak past any knowing eyes! Within this parcel you’ll find your monogrammed box, nestled inside a silk-lined gift box.
We can also hold your ring for you until a specific date; our concierge is on hand for any request. For total peace of mind, we offer full exchange or return within 45 days. And breathe!
4 The After Care
Metal mellows, prongs can shift; each elements of your ring is made by nature, so will live and grow with you over time.
We have lots of day to day care tips in our handy guide, which will be sent to you with your new forever piece. At Fenton, we offer an industry-leading Aftercare package that you can add for peace of mind. Shortly after your purchase, you will receive an email detailing the program, and you can contact our Concierge team anytime if you have questions.
You can also learn our hints and tips in our FAQ.
Even with the utmost care, it’s a good idea to have your ring added to a bigger household content insurance in case of theft or loss
For example, you can check out our friends at www.myurbanjungle.com for a quote, or insure your piece as part of a bespoke quote at www.assetsure.com
All our rings are certified and we will send you a certificate to reflect that. This will include where we sourced the gemstone from, the material of the ring as well as the carat weight of the stone. This certificate can be used for insurance purposes.
Upon request, we can also have SGL (a globally renowned 3rd party laboratory) certify your ring as well, at no extra cost. This will take an extra 2-3 business days to complete. Please get in touch with our concierge team if you would like this certification included with your ring.
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Choose your style, gemstone, cut and metal to design your dream ring
Choose your style, gemstone, cut and metal to design your dream ring
Choose your style, gemstone, cut and metal to design your dream ring
