How it works
Join the Club
Simply join now to access your personal Karma Club page in a few simple steps. Once you have signed up you will be able to see your points and browse the exclusive Karma Club rewards.
Earn Points
There are lots of way for you to collect Karma Club Points, from referring your friends to celebrating your birthday with us. Plus every £100 you spend = 1 point!
Create your Rewards
Exclusive Fenton fine jewellery pieces you can buy with your points. All fully customisable, made-to-order and crafted using precious gemstones, diamonds and recycled metals (just like our rings).
P.S Don't worry if you've not bought Fenton jewellery yet - you can still start earning points, sign up today!
Join the karma clubExclusive fine jewellery
Browse our Karma Club collection of fully customisable earrings, necklaces and bracelets, ready to create your own karma talisman...
earrings
Frequently Asked Questions
WHAT IS THE KARMA CLUB?
The Karma Club is Fenton’s Loyalty and Referral program: Simply collect points and redeem them on sparkling jewellery rewards. Join the Karma Club here today.
HOW DO I JOIN?
Simply join here to access your personal Karma Club page in a few simple steps. Once you have signed up you will be able to see your points and browse the exclusive Karma Club rewards.
HOW DO I COLLECT MY POINTS
There are lots of way for you to collect Karma Club Points:
- Referrals
Great things should be shared… Simply refer your friends and family to Fenton with your personal referral code. Then when they place an order, all they have to do is enter your code at the checkout. And because good Karma comes to those who deserve it (and you do!), you will earn 50 Karma points, that will then be automatically added to your account. Please note that partner referrals are excluded and that we won't be able to merge points together. - Loyalty
But let’s not forget about those of you building your own Fenton collections… You earn 1 point for every £100 you spend with Fenton. This applies to all of our jewellery pieces, as well as bespoke orders. And as something extra special for our wedding couples - if you buy your engagement ring and both wedding bands with Fenton you receive a bonus 15 points. - Birthdays
Because we all deserve a little treat on our birthdays… share your birthday with us when you register and then on the day we will gift you 5 Karma points to help you celebrate! - Pay over time with Splitit
We like to make things easy for you and financing options is just one of them. When choosing Splitit as your payment option you will receive an extra 15 Karma Club points . It’s that easy.. - Engagement Ring & Wedding Bands
A congratulations from us to you! When you purchase your engagement ring and both wedding bands with us will will gift you an additional 15 Karma Points.
Note: They must all be bought on the same account (aka you cannot refer your partner), in order to receive the 15 points.
HOW DO I REDEEM MY POINTS?
You can spend your Karma points on any of our exclusive Karma products.
Classic Huggies - 60 Points
Chunky Huggies - 80 Points
Charm Studs - 80 Points
Drop Charm Hoops - 90 Points
Secret Message and Charm Pendant - 120 Points
Charm Bracelet - 170 Points
Simply shop the collection above and redeem your points through your Karma Club accounts page in a few simple steps.
HOW CAN I VIEW MY POINTS?
It’s so easy: Once you are signed up your points will be automatically displayed in your personal Karma Club accounts page.
Any questions, please just reach out directly to our concierge team via karmaclub@fentonand.co.
HOW DO I REFER A FRIEND?
Once you are logged into your account, you will be able to access your personal referral code to share with your friends and family. All points will be automatically added to your account when they purchase jewellery from Fenton.
Aftercare purchases are excluded from this.
DO I NEED TO BUY A FENTON PRODUCT TO BE A MEMBER OF THE KARMA CLUB?
Everyone’s welcome: No matter if you have bought with us before or are new to Fenton.
And if you know someone who’d love our gemstone jewellery - Simply sign up, share your referral code and when they purchase a Fenton piece you can start collecting points.
ARE THE PRODUCTS ALSO CRAFTED USING RECYCLED GOLD?
Absolutely! All of our Karma Club products are crafted using recycled 18K yellow, rose and white gold.
WHAT HAPPENS IF I WANT A REFUND ON MY FENTON PURCHASE?
Because all of our Karma Club products are made-to-order, if you decide to refund a Fenton product which you have received Karma points for, these points will be deducted from your account. If you have already used these points to purchase a Karma product, unfortunately your original purchase will no longer be refundable.
Equally if someone who you’ve referred decides to refund the product they’ve purchased - any referral points you’ve received from this will be deducted from your account.
CAN I EARN POINTS FROM BESPOKE JEWELLERY?
Absolutely, you will earn 1 point for every £100 you spend with us - the same as when you shop our core collection of jewellery.
CAN I SPEND MY KARMA POINTS ON A BESPOKE KARMA CLUB PIECE?
We don't offer a bespoke service on any of our Karma Club products.
However, if you are looking to buy a bespoke piece of jewellery (possibly inspired by one of our Karma pieces) you can find out more about how this works here or you can get in touch with our concierge team via karmaclub@fentonand.co who will be delighted to help!
CAN I BUY THESE AS PART OF THE MAIN COLLECTION?
The Karma Club collection is exclusive to our members. These pieces are not available to buy.
If you are interested in similar products though, please contact the concierge team via karmaclub@fentonand.co and they are happy to discuss options with you and share some ideas!
CAN I EXCHANGE ONE GIFT FOR ANOTHER LATER OR RECEIVE MY POINTS BACK?
We are unable to offer an exchange on pieces from the Karma Club collection.
CAN I EXCHANGE POINTS FOR MONEY OR STORE CREDIT?
Karma Club points cannot be exchanged for monetary value or store credit. Similarly you can not apply Karma Club points to purchases in our Fenton product collections.
As you earn points you can collect pieces as you go or save your points for that special something. Please also note that our program may be altered or discontinued at any time with the unused points lapsing.
IF I HAVE PREVIOUSLY MADE A PURCHASE OR REFERRED SOMEONE CAN I RECEIVE POINTS FOR THIS?
Your points should have been automatically updated. Please note however, that referral rewards would have needed to be quoted to the concierge during purchase and birthday points are collected from the time you sign-up.
If you have any questions, please get in contact with our concierge team via karmaclub@fentonand.co and they will be able to assist you.
HOW LONG WILL IT TAKE TO RECEIVE MY KARMA CLUB PRODUCT?
Every Karma Club piece is made-to-order. From the date of order, your new piece of jewellery will be delivered to you within 8 weeks.
CAN PEOPLE FROM ANY COUNTRY USE THE KARMA CLUB?
Unfortunately the Karma Club is currently only available to customers based in the United Kingdom.
